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Shipping

Below are our shipping, delivery and order information.

Malaysia 

All orders to be shipped within Malaysia will be sent from our warehouses, 1-3 business days from the date of payment of an order. We will provide tracking details in an e-mail once we ship your order. 

Flat Rate 1Kg Shipping
On orders shipped within Malaysia that weigh 1 Kg and below, GeekZen offers a special flat rate of RM10 nationwide. 

Express Mail Shipping 
On orders shipped within Malaysia that weigh above 1 Kg, rates are calculated at checkout. 

Free Next Day Express Shipping 
We offer free next day delivery within Malaysia for specific items offering ‘Free Domestic Express Shipping’. 

Worldwide 

All worldwide shipments are trackable and the applicable carrier and tracking details will be provided in an e-mail once we ship your order. 

Free Worldwide Standard Shipping
We ship worldwide for free via registered airmail for specific items offering 'Free Worldwide Standard Shipping’. For specific delivery time estimates by country, please see the table below. 

Country

Delivery
Time

Country

Delivery
Time

Afghanistan
Algeria
Angola
Argentina
Armenia
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Benin
Bhutan
Bolivia
Bosnia & Herzegovina
Botswana
Brazil
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Chad
Chile
China
Colombia
Comoros
Congo
Croatia
Cuba
Cyprus
Czech Republic
Denmark
Dominica
Ecuador
Egypt
El Salvador
Ethiopia
Fiji
Finland
France
Gabon

7
12
12
12
8
10
10
9
11
8
14
8
10
10
12
15
11
11
9
17
12
10
11
9
15
10
22
20
13
13
13
11
11
8
15
10
9
10
8
10
10
10
10
11
9
10
11

Georgia
Germany
Ghana
Gibraltar
Greece
Guatemala
Guinea-Bissau
Guyana
Haiti
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Ireland
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kuwait
Kyrgyzstan
Laos
Latvia
Luxembourg
Malaysia
Morocco
Myanmar
Netherlands
New Zealand
Panama
Philippines
Poland
Russia
Singapore
South Korea
Sri Lanka
Sweden
Switzerland
Thailand
Tunisia
Turkey
United Kingdom
United States
Zambia 

7
11
10
9
13
11
6
8
10
7
10
10
16
30
12
9
12
11
11
11
12
11
8
10
11
10
9
5
9
9
8
10
13
15
10
10
7
12
8
9
9
7
10
8
10
15
10 


Please note that these expected delivery times are estimates and delays may be incurred for reasons beyond our control. 

FedEx Worldwide Shipping 
We have also partnered with FedEx to offer at discounted rates the following options: 
  1. International Economy (2-5 business days); or 
  2. International Priority (1-3 business days) 

Rates are calculated at checkout. 

OTHER INFORMATION 

When will my order ship?
Your order may be sent in single or multiple shipments. To minimize packaging and the environmental impact from shipping, we usually bundle items with the same availability period. 

Pre-orders will ship as soon as we receive them in our Malaysian office. 

Undeliverable Orders
If your order was returned to us because it was undeliverable, we will have to charge you again to re-ship the item. Please understand that these costs are beyond our control.

Duties and Taxes 
Our prices do not include duties or value-added taxes (VATs). These charges are the responsibility of the package recipient, who will be billed by our courier services upon delivery. Our courier services will prepay all amount due to your local Customs office (depending on total amount) to speed up delivery process. We will include a commercial invoice on the package stating the price of the items for customs declaration. Please bear this in mind when shipping gift items.

Pre-Orders
We are always bringing in new items. At times we will feature special pre-order promotions to reward the early bird buyers. Once the product has arrived, we will shipped it out to all pre-order buyers and notify via email.

Items out of stock
For items out of stock, we encourage customers to place an order so that we can send out your item as soon as we restock. Most items will ship out within two weeks. Once your order is placed we will keep you informed as to the status of your item.